ounebook.
Services / WhatsApp Solutions
CUSTOMER COMMUNICATION

Better conversations. Connected workflows.

Bring WhatsApp into your sales and support workflows with business messaging setup, integrations and thoughtfully planned automation.

Discuss WhatsApp Solutions ↗
HOW WE CAN HELP

Support where it matters.

01

Business setup guidance

Assess your business messaging requirements and the selected provider setup.

02

CRM & Odoo integration

Connect conversation events and relevant customer records where APIs support it.

03

Template workflows

Prepare message templates and support the submission process.

04

Customer notifications

Plan opt-in updates for orders, appointments and other agreed use cases.

05

Routing & automation

Define enquiry routing and automated responses with a clear human handover.

06

Testing & enablement

Test your customer journeys and help your team understand the new workflow.

THE DELIVERY APPROACH

From requirements to results.

Every engagement begins with a review of your current environment and a clearly agreed scope.

01

Map the customer journey

02

Configure and integrate

03

Test and launch

GOOD TO KNOW

Your questions,
answered.

Need something more specific?
Talk to our team ↗

Is this an official Meta partnership?+

Ounebook provides integration and setup services. This website does not claim an official Meta partnership or affiliation.

Are template approvals guaranteed?+

No. Account eligibility, template classification and approval are controlled by Meta and the selected platform.

Are messaging and provider fees included?+

Platform subscriptions and message charges are separate unless your proposal explicitly includes them.

LET'S BUILD WHAT'S NEXT

Your business. Better connected.

Tell us where you are today and what you want to improve.

Discuss your project ↗